Hospitality Professionals: Reframing After Furloughs and Lay-offs

If you’re a hospitality, travel, tourism or other client services professional who has experienced furlough or layoffs due to COVID, I have an interesting thought that I’d like you to consider:  

What if you haven’t been displaced? What if you’ve been deployed? ⁣

⁣I know so many people who had their career path completely halted overnight. You were safe, you were comfortable, the work was predictable and then - boom - everything changed overnight.
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Believe me, I get it and I’m with you. I was also thriving in hospitality and had a vision for my career path when the rug got pulled out from under me. ⁣
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But then I had a mindset shift… ⁣
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As hospitality professionals we possess a unique set of skills and experiences that are incredibly valuable in the workplace, even in other non-related industries. These skills include:⁣
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✅ Adaptability - we know how to change directions on a dime and make it WORK ⁣
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✅ Teamwork - we know how to thrive with a diverse and multigenerational team and work together to get the job done ⁣
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✅ Problem Solving - we can make decisions on our own, always with the goal to solve an issue while strengthening a relationship ⁣
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✅ Client Experience Expert - we know how to engage, connect and SERVE our clients and teams. We lead the pack in creating relationships and building trust. ⁣
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✅ ...and so much more...⁣
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During this time many of you will find yourselves working in new industries and places you’ve never considered. And THAT is where the magic will happen. ⁣
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You will carry that torch of hospitality into new sectors of the marketplace ⁣
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You will change the landscape of your new setting by bringing your unique and refreshing service-hearted special ingredient⁣
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𝗜’𝗺 𝗴𝗼𝗶𝗻𝗴 𝘁𝗼 𝘀𝗮𝘆 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗯𝗼𝗹𝗱 𝗵𝗲𝗿𝗲:⁣
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You haven’t been displaced from your job, you’ve been deployed into a new sector of the workforce that needs you. ⁣
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It doesn’t have to be forever if you don’t want it to be. But in the meantime consider this your mission: ⁣
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- Add value to the workforce through kindness, connection and rapport ⁣
- Model what service excellence looks like⁣
- Leave it better than you found it ⁣

Because that’s how we hospitality professionals do it. And if you ever need a reminder of that, reach out to me and I’ll be here for you.
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 How do you think hospitality professionals being deployed into new sectors of the market benefits non-hospitality companies?⁣